Service Request Ticket - # 28582

Service Request Information

CONTACT Name Leos, Ronnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2008 08:37 AM
Department Phone 88313
Location Email leosr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070820[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client # NTC-10Z-00
Serial No. 0802BE8C59 Location PDR

CPU Unknown


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0065477

Wired NIC 00:14:4F:A8:16:AD

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Oct 23, 2008 03:14 PM 
CTRL-PAUSE-A, she says it went away.
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Sarah Callaway Oct 21, 2008 12:19 PM 
She called back
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Sarah Callaway Oct 21, 2008 08:52 AM 
She only saw a blue screen, which wouldnt let her 
log in.
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Sarah Callaway Oct 21, 2008 08:38 AM 
She cannot log in, no log in box shows up.
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