Service Request Ticket - # 28587

Service Request Information

CONTACT Name Russell-Wynings, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2008 10:05 AM
Department Advancement & Foundation Phone 88151
Location Email russella@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 40L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Creative Suite Prem from P0049693 moved from W#20020660

Wired NIC 00:13:72:A8:B3:C8

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 21, 2008 11:26 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Oct 21, 2008 11:26 AM 
Called him and told him to add it himself, as
office 2003 and higher caches its installation
files.  As long as he is an admin on the box, he
can do it himself (and he did).
 Add Attachment
Sarah Callaway Oct 21, 2008 10:06 AM 
****This is an email****

 
I need to have the program "Microsoft Access" 
added to my cpu.  I do not seem to have it on 
here.  My cpu # is 20060232[Edit Inv] and I am in room 
207.  Thank you.
 
Andrew Wynings
Director of Systems Management and Prospect 
Research
Western Oregon University
503-838-8151
Add Attachment