Service Request Ticket - # 28598

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2008 02:20 PM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050342[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. BJ1R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software DREAMWEAVER 8 from P0055214

Wired NIC 00:12:3F:89:B1:8F

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact rossm@wou.edu 88046

Tracking

Entered by Date Memo
Mike Ross
Email

Public
Entered by Date Memo
Mike Ross Oct 22, 2008 09:57 AM 
It was fine - she just needed some guidance on 
using the application.
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Joan Guralnick Oct 22, 2008 09:06 AM 
She called back asking about this task
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Joan Guralnick Oct 21, 2008 02:22 PM 
She said that she had the ability to reserve 
rooms in the past.  She is upset because her area 
is being booked by others and she is unable to 
reserve space in her own area.  I suggested in 
the mean time she call Kathy Hill to reserve 
classroom space.
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