Service Request Ticket - # 28630

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2008 10:16 AM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050780[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. HPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:35:90

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 23, 2008 11:29 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 23, 2008 11:28 AM 
Added her to local admin group. Sent email on how
to get to the compatibility pack.
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Sarah Callaway Oct 23, 2008 10:17 AM 
This computer needs MS compatability software.  
She is not an admin so cannot install it, but 
would like admin rights as well. tisht is her 
username.
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