Service Request Ticket - # 28633

Service Request Information

CONTACT Name Keller, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2008 10:52 AM
Department Deaf Studies and Professional Studies Phone 88746
Location Email kellerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040692[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 7CS8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:F3:0E

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 23, 2008 11:13 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 23, 2008 11:13 AM 
Added her student and staff account to the local
admin group.
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Sarah Callaway Oct 23, 2008 10:54 AM 
xt. 88463
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Sarah Callaway Oct 23, 2008 10:53 AM 
Tiffany has a popup every hour or so, that says 
she needs the software updates, but she doesnt 
have admin privaleges to update it, and it keeps 
popping up, so she would like it to either be 
installed or give her admin rights.
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