Service Request Ticket - # 28670

Service Request Information

CONTACT Name Lane, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2008 12:56 PM
Department Bookstore Phone 88664
Location Email lanem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030609[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag HM80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. HM80Y41 Location ITC 207 Storage (was Kristi Dopp, bookstore)

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:EC:36

TECHS Submitted by Laura Gage Contact lgage05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 27, 2008 04:02 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 27, 2008 04:02 PM 
had outgoing mail server set to sundown, remoted
in and changed it to Cougar
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Brian Berkley Oct 27, 2008 03:46 PM 
****This is an email****
Mark,

Are you sending messages to: allfacstaff@wou.edu
or a different address?
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Laura Gage Oct 27, 2008 12:57 PM 
he workes at the book store and is available all 
the time.
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Laura Gage Oct 27, 2008 12:57 PM 
error message: 5.1.1 unknown or illigal alasis. 

he is using thunder bird
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