Service Request Ticket - # 28672

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2008 01:06 PM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030660[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag H560Y41 Description Dimension 4600, P4-2.80GHz
Serial No. H560Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FF:36

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public
Entered by Date Memo
Laura Gage Oct 27, 2008 01:56 PM 
she called in to tell me to close it because 
brian berkley took care of it.
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Joan Guralnick Oct 27, 2008 01:09 PM 
the student is only in the office noon to 1400 
MWF.
she said she already requested network access but 
the student is unable to access 
\\cougar\humanities

she also regularly assigns this student jobs 
which require printing.  she wants to know how to 
make sure they aren't coming out of his print 
credits.
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