Service Request Ticket - # 28683

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2008 02:50 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060158[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 19in flat panel monitor #1907FP
Serial No. CN0DC3237161866RBL1R Location PDR
TECHS Submitted by Tiffany Rockwell Contact trockwell06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 20, 2008 07:40 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Joan Guralnick Nov 11, 2008 09:07 AM 
****This is an email****
Ashley,
We have a service task # 28683  Ashley Erb- 
Trying to find saved word document from web 
browser.

An email was sent to you with instructions on how 
to deal with this.  Is this still an issue for 
you?  If so, please let us know.  If we don't 
hear from you in 5 working days we will close 
this task.  Thanks, Joan
Add Attachment
UCS Tech Oct 28, 2008 09:46 AM 
Status changed to: Waiting for Contact
 Add Attachment
Brian Berkley Oct 28, 2008 09:46 AM 
****This is an email****

Ashley,

It will likely be in C:\documents and
settings\aerb05\Local Settings\Temporary Internet
Files or something along those lines.

Whenever you open a document from a web browser,
it puts it in Temporary Internet Files.  My best
suggestion is that you save it locally first, then
edit it.
 Add Attachment
Tiffany Rockwell Oct 28, 2008 02:52 AM 
Student, Ashley Erb, emailed herself a copy of a 
word document. She opened it in her email and 
edited it. She saved it and had no idea how to 
find the saved item.  She needed it by 8am so she 
will retype. She would like to know how to 
retrieve a file if that happened again in the 
future.  
email: aerb05@wou.edu
phone 88347 (student media)
 Add Attachment