Service Request Ticket - # 28684

Service Request Information

CONTACT Name Orwick, Betty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2008 07:46 AM
Department Strategic Communications & Marketing Phone 88813
Location Email orwickb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 1.8GHz #z0aa
Serial No. SYM426F6NRGK Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office from P0047748, Adobe Creative Suite Prem CS3 Mac License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:0D:93:2B:93:CE

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact scallaway06@wou.edu 88925

Tracking

Entered by Date Memo
Sarah Callaway
Email

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Entered by Date Memo
Sarah Callaway Oct 28, 2008 12:17 PM 
Task reassigned to Sarah Callaway.
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Sarah Callaway Oct 28, 2008 12:16 PM 
Task number 28681.  closing this task.
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Sarah Callaway Oct 28, 2008 08:28 AM 
She got it working, but would still like someone 
to look at it because this is the second day it 
has done it.
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Sarah Callaway Oct 28, 2008 07:47 AM 
Betty cannot do any work or log into her computer.
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