Service Request Ticket - # 28685

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2008 07:57 AM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Oct 28, 2008 03:23 PM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Oct 28, 2008 03:23 PM 
Loaded a saved backup profile.
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Sarah Callaway Oct 28, 2008 09:32 AM 
She called back, she needs it to organize her 
schedule.
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Sarah Callaway Oct 28, 2008 07:58 AM 
Error: COM Returned an unexpected error code 
details are e_FAIL.

It has happened both times she tried to bring it 
up this morning.
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