Service Request Ticket - # 28688

Service Request Ticket - # 28688

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Service Request Information

CONTACT	Name	Barry, Angie	Date	Oct 28, 2008 09:01 AM
	Department	Campus Public Safety	Phone	88481
	Location		Email	barrya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

TECHS	Submitted by	Sarah Callaway	Contact	scallaway06@wou.edu	88925
	Primary Technician		Contact	sgregor@wou.edu	88925

Tracking

Entered by	Date	Memo
Skyler Gregory			Email Public
Entered by	Date	Memo
Skyler Gregory	Oct 29, 2008 10:34 AM	Adam said not to retape it, so I'm closing the task.	Add Attachment
Skyler Gregory	Oct 29, 2008 10:33 AM	I reattached the thin client to the base but it needs new tape to adhere to the desk. I'll look around for some.	Add Attachment
Skyler Gregory	Oct 29, 2008 10:06 AM	Task reassigned to Skyler Gregory.	Add Attachment
Chris Marsaglia	Oct 28, 2008 01:31 PM	Tom Doyle of the Physical Plant called and said the Computer in WUC Lab is ready to be worked on. Unit # 20051132 the last computer on the right. It is lying down.	Add Attachment
Sarah Callaway	Oct 28, 2008 12:47 PM	Physical plant called and they are heading over to unstick it and will call back when its unstuck.	Add Attachment
Sarah Callaway	Oct 28, 2008 12:41 PM	I called the physical plant to tell them it needs to be unstuck. I left a message, they should call back.	Add Attachment
Lance Jewett	Oct 28, 2008 12:33 PM	got both clients to work. The one that came off the base plate. I was unable to reattach it since the base is stuck to the table. I set it back on the base plate but it could fall off again. We would need to detach it from the table to re screw it back on to the client.	Add Attachment
Sarah Callaway	Oct 28, 2008 09:01 AM	**This is an email** Good Morning, Three thin clients in the WUC Computer Lab with issues: 2005 1145 monitor will not turn on 2005 1147 monitor will not turn on 2005 1132 frozen....the CPU has seperated from the base Thanks! The techs are doing a great job! Angie	Add Attachment