Service Request Ticket - # 28733

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2008 03:37 PM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040366[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB043030640 Location Unknown

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:86:77:91

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Nov 10, 2008 02:08 PM 
Task reassigned to Brad Dougherty.
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Brian Berkley Oct 30, 2008 02:10 PM 
Task reassigned to Network Support.
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Brian Berkley Oct 29, 2008 05:06 PM 
Sent email to try CTRL-PAUSE-A
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Cinthya Mendez-Garcia Oct 29, 2008 03:41 PM 
they are located in the hallway of the admin 
building by the cashier's office.
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Cinthya Mendez-Garcia Oct 29, 2008 03:40 PM 
says the computers are flashing really fast on 
both, says the mouse doesn't move. 

says they tried the Ctr +Alt +delete but nothing. 
the screens are flashing too fast to do anything. 

20040366[Edit Inv]
20040360[Edit Inv]
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