Service Request Ticket - # 28740

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2008 08:51 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040379[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Latitude D505, Pentium M, 1.60GHz, 15.0 XGA
Serial No. D074Q51 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro from P0049423, Label Matrixv7 from P0049982

Wired NIC 00:0F:1F:BD:C8:55


Wireless NIC 00:0B:7D:07:93:21

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Oct 31, 2008 01:06 PM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Oct 30, 2008 02:51 PM 
Ready to be picked up are delivered.  Left VM with
Chelsee letting her know it was ready.
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Sarah Callaway Oct 30, 2008 10:11 AM 
I put it below the cubbies, since it wouldnt fit 
in them.  Its below number 12, in a large black 
case.
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Sarah Callaway Oct 30, 2008 08:53 AM 
She dropped this laptop by today, it will not 
connect to MASH and she needs to be an admin.  
Also she says she thinks some software is taking 
up a large portion of the memory and making it 
run slowly.  She has a conference tomorrow so she 
needs this fixed today.
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