Service Request Ticket - # 28745

Service Request Information

CONTACT Name Minahan, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2008 09:54 AM
Department President’s Office Phone 88888
Location Email president@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051238[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 86KH6B1 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0057678

Wired NIC 00:13:72:DB:49:1F

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Nov 11, 2008 04:23 PM 
printer delivered
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Tricia Flaherty Nov 04, 2008 10:37 AM 
A new printer is on order for President Minahan on
order#3818
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Lance Jewett Nov 04, 2008 10:19 AM 
Task reassigned to Tricia Flaherty.
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Audrey Sundkvist Nov 03, 2008 12:29 PM 
Task reassigned to Lance Jewett.
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Audrey Sundkvist Nov 03, 2008 12:29 PM 
Lance, is this task done? Are you waiting for
follow up from something?
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Lance Jewett Oct 30, 2008 10:17 AM 
Went over to try to set it up, but her printer is
not on the network it is a local printer. I was
going to try to start a share. But he said it
would be fine, since they are placing an order for
a new printer. So i did not get it to be able to
print.
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Sarah Callaway Oct 30, 2008 09:55 AM 
He would like to be able to connect computer 
#20051238[Edit Inv] to printer # 20060642[Edit Inv]
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