Service Request Ticket - # 28747

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2008 10:15 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080357[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 6M, VT, 1333MHz FSB
Serial No. FVVLCH1 Location PDR

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software MS Office Pro Plus 2007 WIN from P0067530, Adobe CS3.3 Web Premium WIN license from P0067530(NOT IN USE BY JULIE)

Wired NIC 00:21:70:25:AA:A0

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 30, 2008 11:10 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 30, 2008 11:09 AM 
****This is an email****

Julie,

Your task has been completed.

Please go to Start, Run and type:

gpupdate /force

Log out or reboot depending on what the system
tells you to do.

Please let me know if you have any difficulty
getting your drives to show up.

Thanks,
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Brian Berkley Oct 30, 2008 11:08 AM 
Added user account to local admin group, added her
to natsci LDAP groups.
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Sarah Callaway Oct 30, 2008 10:15 AM 
She needs access to the NatSci I drive and admin 
rights on this computer.
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