Service Request Ticket - # 28752

Service Request Information

CONTACT Name Kramer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2008 12:20 PM
Department Phone 88169
Location Email kramerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040360[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB043030640 Location Unknown

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:86:7D:1B

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Brad Dougherty Nov 07, 2008 12:07 PM 
Task reassigned to Richard Kavanagh.
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Brad Dougherty Nov 07, 2008 10:09 AM 
Can a tech please go and get the MAC addresses for
the thin clients that need to be reset?
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Brian Berkley Oct 30, 2008 02:11 PM 
Task reassigned to Network Support.
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Sarah Callaway Oct 30, 2008 12:22 PM 
These thinclients in the admin are blinking and 
are unusable, they were working for a little 
while, it started after a couple minutes of use.
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