Service Request Ticket - # 28782

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2008 09:03 AM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080299[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description iMac 20in 2.66GHz Intel Core 2 Duo #MB324LL/A
Serial No. W8830146ZE3 Location Going to PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office 2008 for MAC from P0067422 and Deltagraph from P0066789

Wired NIC 00:22:41:20:FA:C5


Wireless NIC 00:21:E9:E3:38:E2


Bluetooth NIC 00:21:E9:D5:68:CA


TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner Nov 03, 2008 10:13 AM
Is good to go now.
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Skyler Gregory Nov 03, 2008 10:00 AM
Task reassigned to Adam Wehner.
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Skyler Gregory Nov 03, 2008 10:00 AM
Adam's working on it. Assigning it to him
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Skyler Gregory Nov 03, 2008 09:41 AM
Task reassigned to Skyler Gregory.
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Richard Rogers Nov 03, 2008 09:06 AM
WOU#20080299[Edit Inv]
Cannot connect to anything on the network, even 
after restarting. Needs it worked on ASAP because 
she can not do anything till it is fixed?
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