Service Request Ticket - # 28801

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2008 01:42 PM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 05, 2008 03:51 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Nov 05, 2008 03:51 PM 
Set this up while BJ was not there. Installed the
drivers and tested the special buttons. Seemed to
work.
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Tricia Flaherty Nov 03, 2008 01:44 PM 
I will put these two item in tech inbox#1, make 
sure to load the drivers for the keyboard so that 
all the functions are available to the end user
T:\1. Drivers\Keyboards\Microsoft 
Ergonomic\Intellitype Pro 6.1 32bit
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