Service Request Ticket - # 28803

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2008 01:58 PM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20040941[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell UltraSharp 19in Flat Panel Monitor #1908FP
Serial No. Location PDR
TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 04, 2008 09:41 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 04, 2008 09:40 AM 
reset session from sunray server
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Patrick Shanley Nov 03, 2008 01:59 PM 
Can you have a tech reset this thin client WOU# 
20040941[Edit Inv].  The thin client is stuck on the 
Windows login page, and will not respond.
John Rushing
Residential Computing Manager
Western Oregon University
rushingj@wou.edu
(503)751-4018
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