Service Request Ticket - # 28805

Service Request Information

CONTACT Name Hsieh, Bau Hwa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2008 03:08 PM
Department Social Science Phone 88853
Location Email hsiehb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080378[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 9NWV3G1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067762 installed as Offcie Pro 2003

Wired NIC 00:21:70:A5:28:17


Wireless NIC 00:21:5C:6F:DB:C3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Nov 26, 2008 10:47 AM 
Language packs installed and running.
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Richard Kavanagh student Nov 25, 2008 03:42 PM 
she wants the Chinese language pack installed on a
computer in the HSS conference room. There is a
meeting going on right not but I'll do this
tomorrow morning.
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Richard Kavanagh student Nov 25, 2008 03:35 PM 
Task reassigned to Richard Kavanagh.
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Stacy Crites Nov 14, 2008 09:27 AM 
Needs assistance asap.It's been over a week. Will 
be around before 2pm.
Needs Chinese on computer for student.
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Sarah Callaway Nov 13, 2008 08:10 AM 
HSS 231b is the conference room and social 
science office, she will be there until 1
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Sarah Callaway Nov 13, 2008 08:09 AM 
She will be here until 1 and it would be great if 
someone could come to help her
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Cinthya Mendez-Garcia Nov 12, 2008 03:40 PM 
tomorrow morning also available
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Cinthya Mendez-Garcia Nov 12, 2008 03:39 PM 
available anytime, says if this can be finished 
by friday it would be great. computer in 
comference room social science conference room. 

says someone called, but did not understand.
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Sarah Callaway Nov 06, 2008 11:29 AM 
She called back today, and is upset that no one 
has talked to her yet.
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Sarah Callaway Nov 06, 2008 08:06 AM 
She is available today.
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Chris Marsaglia Nov 04, 2008 02:52 PM 
She called waundering if someone was going to 
come visit her. She needs to view her schedule. 
She will be here until 4
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Sarah Callaway Nov 04, 2008 08:27 AM 
Today she will be available all day, Thursday and 
Friday, as well
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Lance Jewett Nov 03, 2008 04:19 PM 
Called and left a VM asking for a time to stop by
and set up.
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Lance Jewett Nov 03, 2008 03:53 PM 
Being imaged now
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Tricia Flaherty Nov 03, 2008 03:40 PM 
I almost forgot she needs the Chinese Language 
PACK installed on this PC
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Tricia Flaherty Nov 03, 2008 03:10 PM 
replacing CPUW#20030694[Edit Inv]
MonitorW#20030911[Edit Inv]
I will put this in Tech inbox #6 with GFA setup 
form
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