Service Request Ticket - # 28806

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2008 03:15 PM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071226[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. H54PGG1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P006424 installed as Office Pro 2003

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CC:3D:05

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Brian Berkley Nov 20, 2008 07:46 AM 
GAL/VLV in LDAP thingy.....
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Brian Berkley Nov 20, 2008 07:45 AM 
Task reassigned to Ron Swartzendruber.
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Brian Berkley Nov 04, 2008 03:53 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 04, 2008 03:53 PM 
installed new java connector, shared calendars and
GAL doesn't work
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Brian Berkley Nov 04, 2008 03:53 PM 
java connector self-destructed
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Cinthya Mendez-Garcia Nov 03, 2008 03:17 PM 
cannot open outlook says when he clicks on it he 
gets an error message. "unable to open default 
email folders."

Says it has been happening for a while.
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