Service Request Ticket - # 28838

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 04, 2008 02:51 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080380[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P2015dn Printer #CB368A#201
Serial No. JPBFG07139 Location PDR

Model CB368A Hostname edbudget.wou.edu
Notes duplexing Ink/Toner Refill

Wired NIC 00:1B:78:1E:F5:2D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Dec 19, 2008 03:07 PM 
Printer was delivered and is up and running.
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Sarah Callaway Dec 11, 2008 09:35 AM 
She called back, and is almost out of ink, and no 
need to call her office is always open, just go in
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Tricia Flaherty Dec 04, 2008 12:18 PM 
Adam  we need to get this printer out of here ASAP
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Tricia Flaherty Nov 19, 2008 10:20 AM 
****This is an email****
Hi Tricia,

I just wanted to check in on the status of 
installing the printer in my office.  I know at 
the last update the printer had been given to the 
person who was supposed to install it for me, but 
that was a couple of weeks ago now.

Thanks for your time.

Tiffany
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Tricia Flaherty Nov 04, 2008 03:11 PM 
I have this printer with config sheet on counter 
in ITC 008 this is for her office and there is a 
printer that seems to be wirelessly networked 
W#20020783[Edit Inv] and may be her current banner 
printer... she wants it taken away.  Please 
record the new printers hostname in INVENTORY
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