Service Request Ticket - # 28846

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2008 11:55 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071316[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Epson Stylus Photo R2400 #C11C603011
Serial No. GMSE060565 Location Multimedia Lab, station TBA

Model C11C603011 Hostname
Notes Ink/Toner Refill
TECHS Submitted by Nick Brizendine Contact nbrizendine06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 10, 2008 12:29 PM 
I updated the drivers and was able to print. It
had been set to the wrong driver entirely. Also,
it is very picky about paper. It will push pages
through without printing if it deems them somehow
unworthy.
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Ryan Johnson Nov 10, 2008 12:28 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Nov 10, 2008 11:47 AM 
I assume the W#200071316 is incorrect and found
20071316[Edit Inv] to be an Epson in ITC 104. These printers
are known to be having issues.
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Nick Brizendine Nov 05, 2008 11:56 AM 
usb proccess unexpectedlt stopped: Thats the 
error message she gets.
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