Stopped by and had the person from the information
desk let me in and i replaced the monitors. 

I called and left a VM
****This is an email****
Hi, this is Lance from the University Computing
services.
    I have a task to set  up  a new 22 inch
monitor to replace your old one. I am checking
with you to see when the best time would be for a
tech to stop by and set this up for you. Please
let us know the best time for you. You can reply
to this email to let us know or you can call the
help desk at extension 88925 and they will inform
us. I will also call back later today to check as
well if I have not heard from you.

Thank you,
UCS extension 88925

This monitor is set to replace 17 inch monitor we 
loaned to him while this was on oreder(original 
request for setup of thin client(SR28009) please 
record current thin client W# in inventory since 
it appears it was recently swapped out for RMA
(SR28478) but the repalcement was not recorded in 
inventory...Thanks