Service Request Ticket - # 28925

Service Request Information

CONTACT Name Perini, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2008 01:26 PM
Department Phone 88534
Location Email perinij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20071316[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Epson Stylus Photo R2400 #C11C603011
Serial No. GMSE060565 Location Multimedia Lab, station TBA

Model C11C603011 Hostname
Notes Ink/Toner Refill

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Mar 11, 2009 08:50 AM
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Mar 11, 2009 08:50 AM
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Mar 11, 2009 08:50 AM
I checked all 4 printers in that room today and
they were printing fine
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Adam Bates Mar 09, 2009 05:26 PM
Task reassigned to UCS Tech.
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Adam Bates Mar 09, 2009 05:26 PM
Status changed from (5) Completed to (1) Pending
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Adam Bates Mar 09, 2009 05:26 PM
This printer (20040349) is still having the same 
issue. Julie can be reached at 716-864-2798.
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Stanley Ratcliff Nov 13, 2008 12:02 PM
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Nov 13, 2008 12:02 PM
Is printing fine today and for the students in the
room.
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Audrey Sundkvist Nov 12, 2008 01:32 PM
I saw this happen while working on #28846. I could
not determine why it does it. It did eventually
print for me.
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Patrick Shanley Nov 07, 2008 01:27 PM
she said that when student try to print the 
printer goes from the tray through the machine 
and is still blank on the other end
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