Service Request Ticket - # 28978

Service Request Information

CONTACT Name Lee, Gordon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2008 12:14 PM
Department Creative Arts/Music Phone 88388
Location Email leeg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071113[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW88176MEZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:50:05:93


Wireless NIC 00:1E:C2:C5:C7:E0


Bluetooth NIC 00:1E:C2:99:3F:E0

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Stanley Ratcliff Nov 12, 2008 09:02 AM 
Task reassigned to Kevin Elmore.
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Kevin Elmore Nov 11, 2008 03:20 PM 
I loaded the plugin.  I should be ok now.
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Sarah Callaway Nov 11, 2008 12:14 PM 
He cannot access his email until adobe flash is 
installed, but he cannot install it because he 
does not have admin rights.
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