Service Request Ticket - # 28984

Service Request Information

CONTACT Name Anderson, Maren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2008 03:29 PM
Department Humanities Division Phone 88713
Location Email andersm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030815[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CN-0H4313-42940-44G-03JV Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:08:8A

TECHS Submitted by Nick Brizendine Contact nbrizendine06@wou.edu 88925
Primary Technician Contact rjohnson07@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Johnson
Email

Public
Entered by Date Memo
Ryan Johnson Nov 12, 2008 01:23 PM 
Was able to reinstall the printer after creating a
new profile for her, as her print spooler was
habitually offline.  Service completed.
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Richard Kavanagh student Nov 12, 2008 12:15 PM 
Task reassigned to Ryan Johnson.
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Joan Guralnick Nov 12, 2008 12:10 PM 
needs to print out an exam for tomorrow.  She is 
in her office until 1430 today
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Joan Guralnick Nov 12, 2008 12:09 PM 
First she gets the error message remote server 
does not exist or is unavailable  800a01ce
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