Service Request Ticket - # 28989

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2008 07:58 AM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20010800[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description ScanJet 5490CXI scanner
Serial No. CN23J16116 Location PDR
TECHS Submitted by Ziad Al-sulaiman Contact zalsulaiman06@wou.edu 88925
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Kevin Elmore Nov 13, 2008 10:41 AM 
Task reassigned to Kevin Elmore.
 Add Attachment
Kevin Elmore Nov 13, 2008 10:41 AM 
I plugged the cable into a different USB and the
scanner worked fine.
Add Attachment
Ziad Al-sulaiman Nov 12, 2008 08:01 AM 
The scanner is not recognized by the computer. 
However, the software is there.
She is available all day except from 10am-12:oon
However, she said her office is going to be open 
during the time she is gone.
;)
 Add Attachment