Service Request Ticket - # 29019

Service Request Information

CONTACT Name Beck, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2008 09:01 AM
Department The Research Institute Phone 5413460598
Location Email beckl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050324[Edit Inv] (opens in a new window) Bldg/Room OFF Remote User
Service Tag FZ5R981 Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. FZ5R981 Location Laura Beck

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro Plus 2007 from P0073053 11-2009

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
Web Maintenance
Email

Public

Entered by Date Memo
Ron Swartzendruber Nov 13, 2008 01:13 PM
Called her; she was satisfied with Brian's
response, agreed that it wasn't our problem, and
had already contacted nashia.org for further help.
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Brian Berkley Nov 13, 2008 09:57 AM
Task reassigned to Web Maintenance.
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Brian Berkley Nov 13, 2008 09:57 AM
****This is an email****

Laura,

As near as I can tell, the problems getting to
that website are not on our end.

The parent website of nashia.org is visible, but
the child domain of www.tbitac is not visible by
any means I use to find it on the internet.

I'll have our web team look into it.
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Sarah Callaway Nov 13, 2008 09:04 AM
541-346-0598 call her at this number
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Sarah Callaway Nov 13, 2008 09:02 AM
www.tbitac.nashia.org traumatic brain injury 
colaborative space she has called about this 
before and we fixed it for her, others can get on 
to it, but she cant access through firefox or IE 
and would like us to do what we did last time
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