Service Request Ticket - # 29042

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2008 08:11 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070432[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 4XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C3:34

TECHS Submitted by Stacy Crites Contact scrites@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 14, 2008 08:26 AM 
I logged in as local admin and changed the date
from December 14th to today. Problem solved.
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Audrey Sundkvist Nov 14, 2008 08:16 AM 
Task reassigned to Audrey Sundkvist.
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Stacy Crites Nov 14, 2008 08:14 AM 
URGENT:Message on computer keeps popping 
up: "Time on computer is not matching time on the 
network". This needs to be fixed ASAP seeing how 
that computer is the main computer for their 
office.  They need a tech first thing this 
morning. They strongly urge us to rush over there.
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