Service Request Ticket - # 29047

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2008 10:10 AM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Stacy Crites Contact scrites@wou.edu 88925
Primary Technician Contact rjohnson07@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Johnson
Email

Public
Entered by Date Memo
Ryan Johnson Nov 14, 2008 01:53 PM 
Was able to recreate his profile and transfer all
of his data over.  Had him login and verify it
successfully.
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Ryan Johnson Nov 14, 2008 01:25 PM 
Task reassigned to Ryan Johnson.
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Stacy Crites Nov 14, 2008 10:11 AM 
Computer is loading his information, but his 
preferences are not correct. All other computers 
in the office are correct but not the main 
computer (20031369).
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