Service Request Ticket - # 29076

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2008 11:00 AM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040305[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY442274 Location PDR

Model Q2434A Hostname
Notes HP LJ 4300TN Fuser RM1-0101-300 from P0063991 order#3006 12/2007 Ink/Toner Refill

Wired NIC 00:0E:7F:3A:08:B7

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 26, 2009 11:36 AM 
Went and reset the maintenance counter.
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Joan Guralnick Jan 08, 2009 12:02 PM 
This printer still needs maintenance.  It has 
become a problem.  We constantly have to push 
the resume button for it to continue printing.  
Then it prints out lots of jobs people got tired 
of waiting for. I upping the priority on this 
because we can't have someone standing next to 
this all day long.
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Joan Guralnick Jan 05, 2009 11:04 AM 
Adam, was this taken care of?  Maybe we culd get 
it out of our lists?
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Brian Berkley Nov 17, 2008 12:22 PM 
Task reassigned to Adam Wehner.
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Joan Guralnick Nov 17, 2008 11:00 AM 
It is still printing but you have to hit resume 
occasionally for it to finish a print job
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