Service Request Ticket - # 29077

Service Request Information

CONTACT Name Hutchinson, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2008 11:02 AM
Department Campus Public Safety Phone 88016
Location Email hutchinsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060249[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 41L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B3:08

TECHS Submitted by Nick Brizendine Contact nbrizendine06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 11, 2008 10:18 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 11, 2008 10:17 AM 
talked to joe and he is having no issues
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Sarah Callaway Dec 09, 2008 10:16 AM 
Nancy called in and said that it still hasn't 
worked, so I am reopening the task
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Adam Wehner Nov 21, 2008 01:48 PM 
Went down and looked at Joe's computer.  The print
spooler was turned off again.  His computer is
back up and printing.
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Brian Berkley Nov 17, 2008 12:23 PM 
Task reassigned to Adam Wehner.
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Nick Brizendine Nov 17, 2008 11:02 AM 
she wasent to specific she just said he couldnt 
print.
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