Service Request Ticket - # 29085

Service Request Information

CONTACT Name Kruczek, Klay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2008 01:46 PM
Department Natural Science Division Phone 88829
Location Email kruczekk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080034[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 342LVG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003, Acrobat Pro 7.0 Win from P0052634 moved from 20030686, Dreamweaver MX 2004 from P0047699

Wired NIC 00:21:70:0A:F6:08

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Richard Kavanagh student Nov 17, 2008 03:57 PM 
I am the hero of the Math department as well -
this is important to note.
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Richard Kavanagh student Nov 17, 2008 03:56 PM 
I ad Adam downgrade the drivers from PCL 6 to PCL
5 and the printer works fine now.
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Richard Kavanagh student Nov 17, 2008 03:55 PM 
Task reassigned to Audrey Sundkvist.
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Joan Guralnick Nov 17, 2008 01:46 PM 
Other fasculty can print to the color printer one 
page at time
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