Service Request Ticket - # 29094

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2008 08:01 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050203[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 8P0BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Software

Wired NIC 00:12:3F:DE:1C:BC


Wireless NIC 00:13:CE:1B:31:64

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 19, 2008 01:52 PM 
The laptops are purchased by student tech, and our
of warranty. Therefore, the library is out of luck
for that laptop. They have two chargers for each
laptop though, but usually keep one laptop charger
in a docking station plugged in for recharging the
laptops. I left Lori a voice mail with the grim news.
 Add Attachment
Lance Jewett Nov 18, 2008 11:38 AM 
I went and brought back the charger. Looks like an
animal chewed it up. Need to check with Wehner to
see if it is warranty and about getting a new one.
Add Attachment
Sarah Callaway Nov 18, 2008 08:01 AM 
This laptop charger is not working and needs to 
be replaced.  It won't charge, and it looks like 
the wire is a little frayed as well.
 Add Attachment