Service Request Ticket - # 29099

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2008 11:31 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20051069[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6400, Duo processor T2400, 2MB Cachem 1,83 GHz, 667 MHz FSB, with 15.4in SXGA+
Serial No. 1JB2V91 Location PDR

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Windows XP Pro Software no MS Office pkg purchased Install StarOffice 8

Wired NIC 00:15:C5:10:4D:2D


Wireless NIC 00:16:CE:45:62:28


TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Dec 05, 2008 08:18 AM
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Dec 05, 2008 08:18 AM
Since she only checked it out for the one day I 
am going to close this task.  I also emailed her 
letting her know that we are closing the task
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UCS Tech Nov 18, 2008 12:15 PM
Status changed to: Waiting for Contact
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Stanley Ratcliff Nov 18, 2008 12:15 PM
Called and left VM
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Sarah Callaway Nov 18, 2008 11:33 AM
She cannot get this laptop to connect to her home 
wireless router - she checked it out from us and 
only has it for today.  I am not sure if we can 
help her with this, but since it is a WOU 
computer I thought I would put in the request.
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Sarah Callaway Nov 18, 2008 11:32 AM
v00198828
jcoats05
Julia Coats
952-412-4415
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