Service Request Ticket - # 29107

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2008 08:36 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020635[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude C640, P4-2.4GHz, 14.1 inch SXGA+ NIC
Serial No. 49HPT21 Location PDR

CPU Pentium 4-2.40GHz


OS Unknown Software Office XP Pro from P0042828
TECHS Submitted by Ziad Al-sulaiman Contact zalsulaiman06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Nov 19, 2008 08:49 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Nov 19, 2008 08:49 AM 
Called them and the battery is not holding a
charge.  Told them it is because the laptop is old
and battery usually only last 1-2 years.
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Ziad Al-sulaiman Nov 19, 2008 08:37 AM 
Available all day
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