Service Request Ticket - # 29118

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2008 02:34 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070287[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Clients # NTC-10Z-00
Serial No. 0716BE84BA Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:85:F5:3F

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact rjohnson07@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Johnson
Email

Public
Entered by Date Memo
Ryan Johnson Nov 20, 2008 12:24 PM 
Delivered cable to the front information desk who
insisted on plugging it in.  Worked fine after that.
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Richard Kavanagh student Nov 19, 2008 03:22 PM 
Task reassigned to Ryan Johnson.
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Patrick Shanley Nov 19, 2008 02:35 PM 
in the second floor alcov computer sections this 
computers data yellow data cable was stolen
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