Service Request Ticket - # 29130

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2008 08:20 AM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020577[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 2J3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:56:9A

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Kevin Elmore Nov 20, 2008 09:07 AM 
Task reassigned to Kevin Elmore.
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Lance Jewett Nov 20, 2008 09:06 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Nov 20, 2008 09:05 AM 
I installed Adobe reader 8.1
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Brian Berkley Nov 20, 2008 08:31 AM 
Adobe Reader 8.1.x something is on the T: drive. 
YOu have to run the batch file from a command
prompt and it will install.  If they want regular
acrobat, check the inventory to see if it is
authorized, and if not, they need to use remote
desktop.
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Sarah Callaway Nov 20, 2008 08:22 AM 
A couple of people will be there until 11, and 
another would be in this afternoon.  Friday 
should have someone from 8-12 and 2-5.
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Sarah Callaway Nov 20, 2008 08:21 AM 
Student worker in the study abroad office called 
in to report that her computer does not have 
adobe on it and they need it installed.
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