Service Request Ticket - # 29166

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2008 09:58 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030827[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. g8f0y411 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Photoshop 7.0 and Pagemaker 7.0 from P0039857 transfered from previous machine 1-2005

Wired NIC 00:0C:F1:EA:06:3A

TECHS Submitted by Stacy Crites Contact scrites@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Kevin Elmore Dec 11, 2008 01:23 PM 
Wants Firefox, Flash/Schockwave, Active X.
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Cinthya Mendez-Garcia Nov 21, 2008 04:33 PM 
says some things were updated and others were 
not. 

wants to have a macro media flash update and 
firefox installed.
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Brian Berkley Nov 21, 2008 10:39 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 21, 2008 10:39 AM 
MC30827STUDENT

Remoted in and updated system
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Stacy Crites Nov 21, 2008 10:00 AM 
Java Scripter, virus protection needs updating
On student worker computer: 20030827[Edit Inv]
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