Service Request Ticket - # 29168

Service Request Information

CONTACT Name Blazer, Leon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2008 10:03 AM
Department Athletics Phone 88384
Location Email blazerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050953[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.73GHz/2MB Cache/533MHz
Serial No. HSP3X81 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0055522, Eagle Eye Motion Analysis from P0068200 1st install 11/13/2008

Wired NIC 00:14:22:DF:E6:5F


Wireless NIC 00:13:CE:65:8D:27

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Dec 01, 2008 12:57 PM 
Laptop is up and running they are going to come
pick it up.
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Adam Wehner Nov 21, 2008 10:49 AM 
Status changed to: Waiting for Contact
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Adam Wehner Nov 21, 2008 10:49 AM 
Called and left VM to call me back with info on
the laptop.
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Tricia Flaherty Nov 21, 2008 10:05 AM 
When I was installing software for Athletics on 
two laptops recently, Leon reported that he has a 
sticky keyboard and was hoping to get it looked 
at and fixed while it is still under warranty.  
End date on the complete care is 11/30/2008!
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