Service Request Ticket - # 29175

Service Request Information

CONTACT Name Loudendack, Audrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2008 11:42 AM
Department Upward Bound Phone 88061
Location Email loudena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071246[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 5FJTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003

Wired NIC 00:1E:C9:7C:90:B6

TECHS Submitted by Stacy Crites Contact scrites@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 21, 2008 01:17 PM 
Remoted in and installed java connector.
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Brian Berkley Nov 21, 2008 11:53 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 21, 2008 11:53 AM 
Sent email and left VM.
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Stacy Crites Nov 21, 2008 11:43 AM 
****This is an email****

I called two weeks ago requesting assitance to 
set-up Outlook on my computer.  I was told that a 
work request had been submitted but they didn't 
give me a task number. 
 
I think I just need the incoming and outgoing 
IMAP servers.  
 
Thank you,

Audrey Ramirez-Loudenback 
Educational Advisor 
Student Enrichment Program 
Western Oregon University 
503-838-8031 
APS 201
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