Service Request Ticket - # 29198

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2008 10:16 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051150[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00E6 Location storage*

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:96

TECHS Submitted by Nick Brizendine Contact nbrizendine06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Nov 24, 2008 10:59 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Nov 24, 2008 10:59 AM 
CTRL+ALT+BACKSPACE+BACKSPACE kills the Xserver and
does not "power cycle" the device, this worked
while the CTRL+A+Pause did not.
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