Service Request Ticket - # 29203

Service Request Information

CONTACT Name Stone, Kay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2008 12:28 PM
Department Human Resources Phone 88631
Location Email stonek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030719[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GWC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:F7

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Nov 24, 2008 12:53 PM 
Task reassigned to Joan Guralnick.
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Joan Guralnick Nov 24, 2008 12:53 PM 
She called back.  Changing her password worked.
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Joan Guralnick Nov 24, 2008 12:29 PM 
I asked her to try resetting her password.  She 
is going to call me back if that works.
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