Service Request Ticket - # 29204

Service Request Information

CONTACT Name Lamborn, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2008 01:04 PM
Department Financial Aid Phone 88684
Location Email lambornk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030419[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 3.0GHz
Serial No. GL0Z141 Location PDR

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office 2003 Pro from P0045604 installed as Office XP PRO, Adobe InDesign V3.0 WIN from P0047835

Wired NIC 00:0C:F1:8D:68:BE

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact ucsweb@wou.edu 88795

Tracking

Entered by Date Memo
Web Programming
Email

Public
Entered by Date Memo
Ron Swartzendruber Dec 03, 2008 02:07 PM 
Oops, this was done the same week.  They contacted
me directly so I forgot about the SR.
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Brian Berkley Nov 25, 2008 10:22 AM 
Task reassigned to Web Programming.
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Joan Guralnick Nov 24, 2008 04:00 PM 
Oh yeah, Ryan West was the person who requested 
she be given access.
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Joan Guralnick Nov 24, 2008 01:05 PM 
student/finaid is the folder she needs access to.
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