Service Request Ticket - # 29208

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2008 02:37 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070846[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. HPWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:85:C8

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Kevin Elmore Nov 25, 2008 11:07 AM 
Task reassigned to Kevin Elmore.
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Kevin Elmore Nov 25, 2008 11:06 AM 
Ok, the last trick worked.  My bad, but it's
working now.
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Kevin Elmore Nov 25, 2008 11:04 AM 
2007846 doesn't appear to be on the Provost's
network.
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Kevin Elmore Nov 25, 2008 09:56 AM 
Task reassigned to Kevin Elmore.
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Joan Guralnick Nov 24, 2008 02:38 PM 
STanley setup the printer but they don't know its 
name so we couldn't map it over the phone
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