Service Request Ticket - # 29209

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2008 02:39 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030802[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public

Entered by Date Memo
Kevin Elmore Nov 25, 2008 10:16 AM
Software is loaded and is working fine on Roy
Bennett's profile.  Closing ticket.  Roy will call
if there is an issue.
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Kevin Elmore Nov 25, 2008 09:55 AM
Task reassigned to Kevin Elmore.
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Joan Guralnick Nov 24, 2008 02:41 PM
****This is an email****
EITDS Request Desk:
 
This is a request to install "Second Life" 
software on computer WOU#20030802[Edit Inv] in room HL107. 
The download install can be found at 
http://secondlife.com/support/downloads.php 
Dr. Bucy needs this software on this computer for 
a graduate student presentation on December 1st. 
We would like to have the software installed on 
November 25th so there will be time before the 
Thanksgiving weekend to test the presentation. 
The room is reserved 10 am - noon on November 
25th for installation by UCS. 
Please contact Roy Bennett (88893) or Robert 
Monge (88887) when the installation begins. 
Thank you, Roy Bennett
============================= 
Roy Bennett 
University Archives & Straub Archives, 
Government Documents Librarian 
Library and Media Services 
Western Oregon University 
345 N. Monmouth AVE 
Monmouth, OR 97361-1394 
Email: bennetr@wou.edu 
Tel: 503-838-8893 
Fax: 503-838-8399 
http://www.wou.edu/library 
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