Service Request Ticket - # 29215

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2008 07:46 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060247[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 84L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B4:6E

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 25, 2008 09:46 AM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Nov 25, 2008 09:46 AM 
CareyWJ and renamed the machine to PS60246CAREYWJ.
Also installed his printers and iMap Notify.
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Audrey Sundkvist Nov 25, 2008 09:22 AM 
I added CareyJ as an admin to PS60246CARREYJ. I am
working on printers.
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Sarah Callaway Nov 25, 2008 07:52 AM 
He also needs admin rights.
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Sarah Callaway Nov 25, 2008 07:47 AM 
He has a meeting at 10 and needs the proper 
printer hooked up and some other programs that 
were in his old computer installed in this one - 
Nancy isnt sure what they are, so couldnt tell me.
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