Service Request Ticket - # 29216

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2008 07:54 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060331[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB00D8 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:56

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact scallaway06@wou.edu 88925

Tracking

Entered by Date Memo
Sarah Callaway
Email

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Entered by Date Memo
Sarah Callaway Nov 25, 2008 08:58 AM 
Task reassigned to Sarah Callaway.
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Sarah Callaway Nov 25, 2008 08:58 AM 
She got it up and running. Closing task
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Sarah Callaway Nov 25, 2008 07:54 AM 
She says her computer is locked up and wont do 
anything.
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