Service Request Ticket - # 29259

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2008 02:09 PM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060427[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 SFF, Pent D, 3.40GHz,2x2M,800MHzFSB
Serial No. CH4D5C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from TRI site license, FOLLOWING TRANSFERED TO NEW CPU W#20110530 JAN2012- Filemaker PRo 10 Adv license from P0072910, Camtasia Studio v7.1 and SnagIt v10 from VISA2011002726(upgrade of license formerly under Sarah Beaird but now transferred to Robbin Bull)

Wired NIC 00:19:B9:04:5D:7F

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Tricia Flaherty Nov 26, 2008 02:41 PM 
Task reassigned to Michael Ellis.
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Tricia Flaherty Nov 26, 2008 02:40 PM 
This is an online app so it is something created
in house and may have machine specific security needs
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Brian Berkley Nov 26, 2008 02:25 PM 
Task reassigned to Tricia Flaherty.
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Brian Berkley Nov 26, 2008 02:25 PM 
Tricia,

What is this software?
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Patrick Shanley Nov 26, 2008 02:11 PM 
They said that this case writing program is one 
of the most important and it's unavailable since 
the mother board was rebuilt
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